Our Services

Complete Property Management Services for Portfolio Landlords

Whether you want full management, rent collection support, or simply need a quality tenant placed, we have a service to match where you are right now. All three options come with the same dedicated team, the same transparent pricing, and the same commitment to keeping your portfolio running smoothly.

Fully Managed: The Complete Hands-Off Service

Our most popular option for portfolio landlords who want total peace of mind. We handle every aspect of your letting, from the moment a property becomes available to the day a tenancy ends and beyond.

Getting Your Property Ready

  • Professional photography of your property
  • Advertising across all major platforms
  • Responding promptly to tenant enquiries
  • Arranging and hosting viewings

Tenant Referencing

  • Full referencing from previous landlords
  • Employment verification checks
  • CCJ and credit history checks
  • Right to Rent verification

Tenant Onboarding

  • Professional tenancy agreement production
  • First month's rent and deposit collection
  • Secure deposit registration with an approved protection scheme
  • Detailed move-in inventory and check-in report

Rent Collection

  • Automated monthly rent collection
  • Timely transfer of funds to your account
  • Professional arrears management and tenant reminders
  • Support with eviction processes if required

Maintenance Coordination

  • Fast response to tenant-reported issues
  • Competitive quotes from our vetted contractor network
  • All works coordinated with landlord approval
  • Quality assurance on completed jobs

Ongoing Portfolio Management

  • Regular property inspections with detailed reports
  • Tenancy renewal management
  • Professional tenant checkout and inventory review
  • Deposit claims management and resolution
  • Monthly portfolio statements across all your properties

Compliance Support

  • Gas safety certificates, EICRs, EPCs
  • Prescribed information and deposit protection compliance
  • Right to Rent checks
  • Section 21 and Section 8 notices
  • Proactive renewal tracking, nothing lapses across your portfolio
Professional property viewing

Rent Collection

For portfolio landlords who want to remain involved in day-to-day management but need reliable, professional rent handling across all their properties.

What's included:

  • Automated monthly rent collection from tenants
  • Professional arrears management and payment reminders
  • Timely transfer of funds directly to your account
  • Monthly statements across your full portfolio
  • Support with eviction processes if necessary

Let Only

For landlords who are confident in managing their own properties but want the reassurance of a professional letting process to find and onboard the right tenant.

What's included:

  • Professional photography and advertising across major platforms
  • Responding to tenant enquiries and arranging viewings
  • Comprehensive tenant referencing (previous landlords, employment, CCJ checks, Right to Rent)
  • Professional tenancy agreement production
  • Collection of first month's rent and deposit
  • Secure deposit registration
  • Detailed move-in inventory and check-in, then handed over to you with everything in order

Compare Our Services

See what's included in each package

Feature / ServiceLet OnlyRent CollectionFully ManagedPopularPremium
Set-up
Marketing Photos
Property Marketing Pack
Advertising on Portals (Rightmove, Zoopla, OnTheMarket and more)
Hosting Viewings
Tenant Referencing (Credit Checks, Employment, Residential, Right to Rent)
Preparation of Tenancy
Collection of Deposit and Initial Rent Payment
Registration of Deposit
Inventory Check-In
Key Hand-over
In-Life
Rent Collection
Utilities Switching Services
Compliance Certificate Management
Maintenance Handling
Tenant & Landlord Queries
Monthly Rent Statements
Renewals / Rent Increase Notices
Property Inspections
Check-Out
Arrears Chasing
Eviction Management
Deposit Dispute Resolution
Compliance Certificates
Rent Guarantee
Pricing
Setup Fee£695 + VAT£995 + VAT£995 + VAT£995 + VAT
Monthly Fee6% pm + VAT8.5% pm + VAT12% pm + VAT

All prices are subject to VAT at 20%.

Landlord Fee Calculator

Get an instant estimate of your property management costs based on your monthly rent and chosen service package.

Portfolio Add-Ons for Landlords Who Want More

Monthly Portfolio Summaries

A consolidated statement across all your managed properties, every month. Clear, simple, and sent without you having to ask.

Switching Agent Service

Moving your properties to us from another agent? We manage the entire transfer, including deposit transfers, notifying your outgoing agent, and ensuring continuity for your tenants. Done for you, start to finish.

Property Sourcing

Looking to grow your portfolio? We can support landlords in identifying suitable properties in areas we manage, leveraging our local market knowledge and contractor network.

Saturday Consultations

Charlotte is available on selected Saturdays for landlords who can't do weekday calls. Book a portfolio review or lettings consultation at a time that actually suits you.

Professional property management

Property Management Built Around Your Portfolio, Not Just Your Property

Most letting agents manage individual properties. We manage portfolios. That means you get:

  • One account manager across every property, not a different contact every time you call
  • Monthly consolidated statements so you always know where your whole portfolio stands
  • A team that coordinates across properties: if a contractor is already attending one of your properties, we'll flag other jobs that can be done at the same time
  • Proactive compliance management so nothing slips through the net across multiple tenancies
  • No onboarding friction when you add a new property, we already know how you work

“Hassle Free Lettings is one of the best estate companies out there... the process was so smooth.”

Munir Afghan, Google Review

Not Sure Which Service Is Right for You?

Book a free 30-minute call with Charlotte. She'll listen to where your portfolio is right now, what's causing the most friction, and give you an honest recommendation.

Available Monday to Friday and selected Saturdays